Shipping policy
Shipping & Delivery Policy
Shipping Charges Domestic:
For deliveries across India
1. Free on orders of INR 1,500 and above
2. INR 99 on orders less than of INR 1,499
We make sure that your orders reach you in time. For this we are associated with trusted shipping channels who work 24/7 to help us send packages. There are some facts related to our shipping policy that you must be aware of before placing an order with us.
Shipping Charges International: INR 1250 on all orders
Cash On Delivery (COD)
Advance payment of 30% of order value is a must for COD.For Cash-on-Delivery orders, you might be required to make an advance part payment of INR 500 - INR 2000 or 30% which ever is higher.
Time taken to deliver your order:
We strive to ensure that the order reaches at the earliest. Our product page shows the time taken to dispatch the order. Like our product quality we try to get the order at your door step the sooner for your little doll to be dressed up for the occasion.
Packaging:
All the orders that we ship are carefully packed so that the product retains its quality and reaches you in good shape. We make sure your order is sealed and discreet.
International Shipping:
International shipping is possible. The checkout page shows you the exact shipping rates for your country. The number of days for delivery can increase due to delay in customs processing at the destination country. All International shipments are sent as signature not required on delivery.
International Customs Charges:
Some destination countries charge customs on the shipments. All customs charges, local taxes and delivery company's processing fees for clearing customs is to be borne by the customer.
Tampered, Damaged or Opened Packages:
If you receive a shipment that seems tampered, damaged or opened - please do not accept that shipment. Take a photo of the shipment and get in touch with our customer care team at 8008992755 or email us at reachus@hibisco.in